Privacy Policy
隐私政策
This Privacy Policy describes how AI trans ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App") and any related services (collectively, the "Services"). By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information about you when you use our Services. The types of information we collect include:
1.1 Information You Provide Directly
When you use the Services, you may provide us with certain information directly, such as:
- Account Information: If you choose to create an account, we may collect your email address and other account credentials.
- User Content: The text, voice, and images you input into the App for translation, including messages, documents, and other content you translate.
- Feedback: Information you provide when you contact us for support or provide feedback about the Services.
1.2 Information Collected Automatically
When you use the Services, we may automatically collect certain information about your use of the App, including:
- Usage Information: Details about how you use the Services, such as the features you use, the actions you take, the language pairs you translate, and the frequency and duration of your use.
- Device Information: Information about the device you use to access the Services, including the device model, operating system, unique device identifiers, network information, and mobile carrier.
- Location Information: If you enable location services in the App, we may collect your approximate location to provide location-based translation features (e.g., translating local signs or menus). You can disable location services at any time through your device settings.
- Log Information: Log files that record interactions with the Services, including IP address, access times, and pages visited.
1.3 Information from Third Parties
We may receive information about you from third parties, such as:
- App Stores: If you download the App from an app store (e.g., Apple App Store), we may receive information about your download and purchase history from the app store.
- Payment Processors: If you purchase a premium subscription, our payment processors may provide us with information about the transaction, such as payment confirmation and billing information (excluding credit card details).
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve the Services, including:
- To Provide the Services: To process your translation requests, deliver translation results, and enable features such as conversation mode and offline translation.
- To Improve the Services: To analyze usage patterns, identify areas for improvement, and develop new features and functionality.
- To Personalize Your Experience: To tailor the Services to your preferences, such as remembering your frequently used language pairs and translation history.
- To Provide Customer Support: To respond to your questions, resolve issues, and provide technical assistance.
- To Prevent Fraud and Ensure Security: To detect and prevent fraudulent activity, protect against unauthorized access to your account, and ensure the security of the Services.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud storage providers to store your translation history and user content.
- AI technology providers to process translation requests and improve translation accuracy.
- Payment processors to handle subscription payments.
- Customer support services to assist with user inquiries.
These service providers are contractually obligated to use your information only to provide the services we request and to protect the confidentiality and security of your information.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Protection of Rights
We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others, including to investigate and prevent fraud, security breaches, or other illegal activities.
4. Data Retention
We retain your information for as long as necessary to provide the Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. When determining retention periods, we consider factors such as:
- The need to provide the Services and respond to user inquiries.
- Legal obligations, such as tax and accounting requirements.
- The statute of limitations for potential legal claims.
If you delete your account, we will delete your personal information, except for information we are required to retain by law or for legitimate business purposes.
5. Your Choices and Controls
You have several choices regarding the information we collect and how it is used:
5.1 Account Information
You can update your account information by accessing your account settings in the App. You can also delete your account by contacting us at aifanyi4877@163.com.
5.2 Location Information
You can enable or disable location services for the App through your device settings. Disabling location services may limit certain features of the Services, such as location-based translation.
5.3 Push Notifications
You can opt out of receiving push notifications by adjusting your device settings or through the App's notification settings.
5.4 Translation History
You can delete your translation history within the App by accessing the history section and selecting the items you wish to delete.
6. Security of Your Information
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption of data in transit and at rest.
- Access controls to limit access to your information to authorized personnel only.
- Regular security audits and updates to our systems and processes.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
7. Children's Privacy
The Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
8. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from those in your country. By using the Services, you consent to the transfer of your information to these countries.
We take steps to ensure that your information is protected in accordance with this Privacy Policy when transferred internationally, including by using standard contractual clauses approved by relevant data protection authorities.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
If we make material changes to this Privacy Policy, we will notify you through the App or by email, where possible.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: