Privacy Policy
Last Updated: This policy is effective immediately
This Privacy Policy describes how your personal information is collected, used, and shared when you use the Remote Control Tool application (the "App").
1. Information We Collect
1.1 Information You Provide to Us
When you use the App, we may collect information that you voluntarily provide to us, including:
- Account information, such as your name and email address, if you choose to create an account
- Device information that you manually input, such as device names, brands, and model numbers
- Custom remote configurations and settings you create within the App
- Communications with our support team, including emails and other messages
1.2 Information Collected Automatically
When you use the App, we may automatically collect certain information about your device and usage of the App, including:
- Device information, such as your device model, operating system version, unique device identifiers, and network information
- Usage data, including how you interact with the App, features you use, the frequency and duration of your use, and the time and date of your activities
- Log information, such as crash reports, system activity, and hardware settings
- Location information, but only if you grant the App permission to access your location, which is used solely for features that require location-based services
1.3 Information from Third Parties
We do not collect information about you from third parties without your explicit permission. If you choose to connect your account with third-party services, we may receive information from those services in accordance with their privacy policies.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App, including developing new features and functionality
- To personalize your experience by remembering your preferences and custom configurations
- To enable you to connect and control your devices through the App
- To synchronize your data across multiple devices when you choose to use cloud synchronization features
- To understand how users interact with the App, which helps us improve usability and performance
- To respond to your questions, comments, and support requests
- To detect, prevent, and address technical issues and security vulnerabilities
- To comply with applicable laws, regulations, and legal processes
3. How We Share Your Information
We do not share your personal information with third parties except in the following circumstances:
3.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as cloud storage providers, analytics services, and customer support tools. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
3.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Protection of Rights
We may disclose your information to protect the rights, property, or safety of us, our users, or others, including to prevent or address fraud, security, or technical issues.
3.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to applicable laws.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to comply with legal, regulatory, or accounting requirements. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and our legal obligations.
If you delete your account or request that we delete your information, we will delete or anonymize your personal information, except to the extent we are required to retain it by law or for legitimate business purposes.
5. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include technical, administrative, and physical safeguards designed to protect against unauthorized access to our systems where we store personal information.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately using the contact information provided below.
6. Your Rights and Choices
6.1 Access and Correction
You have the right to access the personal information we hold about you and to request that we correct any inaccurate information. You can do this by accessing your account settings within the App or by contacting us directly.
6.2 Deletion
You may request the deletion of your personal information by contacting us. We will respond to your request within a reasonable timeframe and will delete your information unless we have a legal obligation to retain it.
6.3 Opting Out
You can opt out of certain data collection by adjusting your device settings or App preferences. For example, you can disable location services for the App through your device settings.
6.4 Account Deactivation
You may deactivate your account at any time through the App's settings. Deactivating your account will prevent you from accessing certain features and will result in the deletion of certain information associated with your account.
7. Children's Privacy
The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make material changes to this policy, we will notify you by updating the "Last Updated" date at the top of this policy and, in some cases, by providing additional notice (such as through the App or via email). We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: yaokonggongju8883@163.com